#RED LIGHT ON EERO ROUTER OFFLINE#
Recap: We were having connectivity issues where our eero went offline (red light) daily, sometime multiple times a day, requiring restarts of the eeros, the modem, and/or the ISP resetting the modem from their side. I thought I'd come back and let everyone know how this turned out since it's a classic reminder that sometimes the source of a problem is something you're not suspecting at all. I'm still actively debugging this so if anyone recognizes anything here and can add more info, it would be much appreciated. This has made me reconsider the issue and now it could be some problem with the way the DHCP is negotiating the IP addresses, which means I need to talk to Cox again.Īt this point I still am not sure if this is "fixed" meaning if I power off the modem or the eero will it simply come back up on restart (I didn't want to test it this morning because we need the network up today.) I couldn't recall if I'd ever triggered a reset to the modem while the ethernet cable was plugged into the eero so I plugged the cable and power into the eero, reset the modem, and once it was up went through the eero configuration process and viola, it worked. I reset set the modem (from the ISP side) and I noticed the previous IP address changed from the negotiation with the modem and the computer was able to access the Internet. What set me on the path was when I tried to connect another computer to the modem and the computer couldn't get an IP address. I spoke to Cox's tier 1 and tier 2 support last night and they didn't see anything wrong with the Cox side and so said it had to be an issue with the 3rd party device (but admitted the issue seems weird.)Īt this point I'm going to be ordering another wireless router today (unfortunately not an eero.the problems I have had the past 8 months with it just make it not worth the risk) and we're getting the modem swapped out just on the 1-in-1-million chance this is something goofy with the hardware (but frankly, I doubt that's the case.just reaching at straws.)Īs an update, I got the eero to (finally) register this morning. However, I also recognize that my ISP connect is periodically going offline and only a reset signal from the ISP side seems to fix it which is different from previous issues where just a power cycle fixed it. Logic dictates that it has to be the eero since other devices are able to use the live internet connection successfully.
This revenue helps to fund journalism across The Independent.TimelessCheesePizza Curious.are you also a Cox customer? Is your situation the aning, eero won't connect to the internet but other devices having no problem when plugged into the modem?Īs an update.based on observations, it's hard to tell where the issue lies. We may earn a commission from some of the retailers, but we never allow this to influence selections, which are formed from real-world testing, expert advice and our own research.
#RED LIGHT ON EERO ROUTER SOFTWARE#
Ranging from just under $40 to over $200, there are plenty of options to handle just about every wifi need you can drum up so this streamlined list will give you a better idea of which direction to take if your mind is reeling from the endless array out there.īe sure to check out our similar roundup of the best USB dongles available to further help strengthen your internet connection, and we also rounded up great antivirus software for the best online protection for your family here.
We researched and compiled the top-rated models from popular stores, and these are the top picks we found. There are plenty of things to consider when searching for a new wireless router to keep up with the increased demands of working from home.
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